How do I create a session pack?

Go to the Packs menu from the sidebar, click on Create Pack and set the name, price, how many days it will be valid for, and how many sessions it includes (or if it is unlimited). You can also limit it to specific services or categories.

How to create a new pack

When does the pack validity start counting

The days you specify in Validity (Days) do not start from the moment you create the pack. They count from the moment you give it to a specific client. A pack can remain in your list for months before you use it — the client will always have their validity days from the day they received it, not from the day you created it.

How the client receives their sessions

The pack appears on your website, but it is not bought there. Go to the client's profile from Clients, click on Add Sessions, and choose the pack you want to give them.

What does the unlimited pack mean

An unlimited pack does not deduct a session each time the client books an appointment — they can book as many as they want while the pack is active. It is also a prerequisite for someone to become a recurring member in a class: they need an active unlimited pack to register. See how to set up recurring members after giving them the pack.

For which services does the pack apply

When you create it, you choose whether it applies to All Services, only to Specific Services, or to services that belong to specific Categories. You cannot combine services and categories in the same pack — choose one or the other.

How to put the pack on offer

The pack form has a Limited-time offer section. Fill in the offer price, choose Until which date it runs and, if you want, From when it starts. While it runs, the pack shows the offer price everywhere with the regular price struck through beside it. See the details in how to put a pack on offer.

How packs appear on my website

Active packs appear on your website in their own "Packs" section below your services, with their name, price, sessions and validity — and the offer, if one is running. A visitor can tap a pack to see its description and which services it applies to.

You can turn the section off in two places, and both change the same setting:

• In Settings, open the Advanced tab and switch off Show Packs on Landing Page.
• In your website editor, use the Show Packs switch, next to the ones for the map, reviews, team and FAQ. The preview updates as you flip it, and the change takes effect when you press Save, like every other switch there.

Only the owner can change it, so a staff member with website rights sees the switch but cannot move it. A deactivated pack does not appear on the website in any case.

How to deactivate or delete a pack

Click the switch next to the pack to deactivate it; it will no longer appear when you assign sessions to a client, nor on your website, but those who have already received it will keep their sessions as normal. To delete it permanently, open the three-dot menu (⋯) on the pack and choose Delete.