How do I set working hours and holidays?
Operating hours are set per day from Settings, in the Scheduling tab, based on your organization's time zone. The switch for each day is permanent and weekly, not for a holiday — for a specific date, block the time from the calendar with Time Block. The block stops new appointments but does not affect class sessions already created.
The operating hours are set for each day of the week in the Settings, under the Scheduling tab. You can open or close each day and add one or more shifts within the same day if you need, for example, a break at noon.
How to open or close a day
- Open Settings and go to the Scheduling tab.
- Next to each day, toggle the switch to make it open or closed.
- On an open day, set the start and end time. The change is saved automatically as soon as you leave the field.
- If you need a second time slot within the same day (e.g., morning and afternoon), click Add shift.
How to copy the same schedule to all days
Next to an open day, click Apply to all.
What time zone are the hours calculated in?
Always in the time zone you have set for your organization, not in the time zone of each visitor's device. You can find it on the same page, in the Timezone section: select the correct zone from the list, click Save and confirm in the "Change the time zone?" dialog. Here, unlike the schedule, the change is not saved automatically.
When you change the zone, appointments, sessions and time blocks keep the time they show today: an appointment at 13:00 stays at 13:00 in the new zone. Customers are not notified. If an appointment or session falls on a time that does not exist in the new zone (the hour that is skipped on the night the clocks change), or two would land on the same time, the change is not made and the message tells you which time to move first from the Calendar.
How do I close for a holiday?
For a specific date, use Time Block from the calendar:
- Open the Calendar and click New Appointment (the + button on mobile).
- Select the Block Time tab and set the date and time period you want to block.
- Leave the personnel at "Any Staff / All Staff", so the block applies to the entire business and not just one member.
- Click Create Block.
The block immediately closes the time for new appointments — no client can book an appointment during this period.
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