How far ahead can my clients book appointments?
The booking horizon sets how many days ahead your clients can see available appointment times, from 7 to 90 days. Change it from Settings, in the Scheduling tab, under Booking horizon, and press Save. The default is 28 days. Days beyond the horizon are not offered for appointments; class sessions are not affected.
The booking horizon is how many days ahead a client can book an appointment from your booking page. The default is 28 days; you can set anything from 7 to 90.
How to change the horizon
- Open Settings and go to the Scheduling tab.
- Under Booking horizon, in the How far ahead clients can book field, type the number of days.
- Press Save.
If you type a number outside 7 to 90, nothing is saved and you see a message with the allowed range.
What the client sees
On the booking page the days are shown a week at a time, and the client moves between weeks with the two arrows next to the dates. The days reach the last day of the horizon and no further: on the last week the forward arrow is switched off. Closed or full days are dimmed and cannot be tapped; every open day has a dot. If there is no free time in the whole horizon, the client sees a message that there is no availability in the next N days, N being your horizon, and, if you have a phone number on file, a link to call you.
When a shorter horizon helps
A short horizon (say 14 days) suits a schedule that changes often: clients do not book into days you may need to close. A long horizon (say 60 days) suits clients who plan early, such as before holidays or events.
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